Musee YSL Marrakech Guide Musée YSL Marrakech
Coursed marble and terracotta lattice wall of the museum exterior in hard midday light, deep shadow slots between the blocks

Legal · Updated 29 September 2026

Privacy policy

How this guide to the Yves Saint Laurent museum in Marrakech handles the personal data you send us — what we collect, why, how long we keep it, and how to ask us to change or delete it.

Who holds your data

Musee YSL Marrakech Guide
124 Exhibition Street, Melbourne VIC 3000, Australia

This policy explains how Musee YSL Marrakech Guide collects, uses, and stores personal data submitted through this website. It applies to visitors who use the contact form or otherwise send us information. The site operator is Musee YSL Marrakech Guide, 124 Exhibition Street, Melbourne VIC 3000, Australia.

We publish an independent editorial guide to the Yves Saint Laurent museum in Marrakech — opening hours, the permanent collection, temporary shows, the building itself, and the garden circuit around it. Readers write to us with corrections, access requests, and questions about planning a visit. Answering those messages is the only reason we ask for personal details, and this page sets out the rules we follow while doing it.

Read it alongside our Cookie Policy and Terms of Service, which cover how the site itself works and what you agree to when you browse it.

Data we collect

We collect the information you enter in the contact form: your name, email address, and the content of your message. If you include travel dates or research topics, that detail is stored with the message. We do not collect payment information. We do not require an account to use the site.

In practice that means a message about a wheelchair route or a group booking may end up holding the date you plan to arrive, and a note from a student may hold the name of a designer or a season you are researching. We keep those details because they are what makes a reply useful — a precise answer to a precise question, rather than a generic brochure paragraph.

We do not run analytics profiles that link your reading of the Yves Saint Laurent Marrakech pages to a name, and we do not ask you to sign in. If you never open the contact form, no personal data about you reaches us at all.

What a message may contain

  • Your name, as you type it
  • The email address we reply to
  • The text of your question or correction
  • Travel dates, only if you send them
  • Research topics you name
Shaded museum courtyard wall meeting a hard-lit stone floor, two shadow bands crossing the paving

Why we collect it

We use your data to reply to your enquiry and to route it to the right information, such as visit planning or research access. We do not use it for advertising, profiling, or automated decision-making. We do not sell personal data.

A question about the permanent collection goes to the person who tracks gallery changes. A question about tickets, timing, or the garden circuit goes to the visit notes. Nothing you send is fed into an advertising audience, and no decision about you is made by software alone.

Grounds and timing

Legal basis, consent, and how long we keep things

Three questions people ask most often after sending a message: what allows you to hold it, how long it stays, and who else sees it.

Legal basis and consent

We process your data on the basis of your consent when you submit the form, and on our legitimate interest in responding to enquiries. You may withdraw consent at any time by contacting us. Withdrawal does not affect processing carried out before that point.

Retention

We keep enquiry data only as long as needed to handle the request and any follow-up. Messages that no longer require action are deleted. If you ask us to delete your data, we will do so unless we are required to retain it.

Third parties

We do not share enquiry data with third parties for marketing. We may use service providers to operate the website and email, and they process data only on our instructions. We do not transfer data internationally beyond what is necessary to operate those services.

Those providers keep the site online and the inbox working. They act on written instructions from us, they cannot use your message for their own purposes, and their access ends when the service does.

Questions about grounds, timing, or recipients — write to [email protected]

Your rights

You may request access to the personal data we hold about you, ask for corrections, or request deletion. You may also object to processing or ask for a copy in a portable format. Contact us using the details below to make a request.

Access Ask for a copy of everything we hold about you, and we will send it by email.
Correction Point out a name, address, or detail we have stored wrongly and we will fix it.
Erasure Ask us to delete an enquiry, and we will remove it unless a legal duty says otherwise.
Objection Tell us to stop processing your data and we will halt the enquiry thread and explain what remains.
Portability Request a copy of your submission in a plain, reusable format such as a text file.
Marble stair treads seen from below, deep self-shadow under each step and a rail shadow crossing the wall

Cookies and changes to this policy

This site uses cookies as described in our Cookie Policy. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

Cookies here do the quiet jobs: remembering a dismissed notice, keeping the page fast, and letting us see roughly which guide sections readers use. They do not build a profile that follows you across other sites. We may update this policy and will revise the date when we do.

Making a privacy request

Email is the fastest route. Say what you want us to do — read, correct, or delete — and include the address you wrote from so we can find the right message.

Phone +61 3 9654 8821
Post Musee YSL Marrakech Guide, 124 Exhibition Street, Melbourne VIC 3000, Australia
Desk Tuesday to Sunday, 10:00 – 18:00

Requests are answered by the editor who handles visitor mail, usually within a few working days. If your message concerns opening hours or tickets for the Yves Saint Laurent Marrakech visit, the same address reaches the right desk.

Dim archive interior with the edges of hanging textile forms in low directional light and one hard light band on the floor

This policy was last revised on 29 September 2026. Earlier versions covered the same contact form and the same purpose; only wording and section order have changed.

For privacy questions or requests, contact us through the contact page or by post at 124 Exhibition Street, Melbourne VIC 3000, Australia. Phone: +61 3 9654 8821.